CONTACT US

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Please refer to our FAQS page for any questions.

If you are ordering from Japan, please visit jp.cdgcdgcdg.com.

Customers are responsible for the payment of customs duties on imported goods and taxes specified by each country (VAT, etc.) on arrival of your order.

If you purchased from EU countries, you can request a cancellation on the WITHDRAWAL FORM within 14 days. 

Business Hours

Monday to Friday: 10.00am - 6.00pm (Japan Standard Time) (Excluding Saturday, Sunday, National Holidays and Business closure) 

Items are shipped by FedEx within five (5) days after orders are received (excluding Saturdays, Sundays, national holidays and New Year holidays in Japan).
Please be aware that delivery dates cannot be selected, and we are unable to provide exact shipping dates or accommodate specific shipping date requests.

Information

Due to high demand, shipping is currently delayed by a few days to one week. We appreciate your patience as we process orders as quickly as possible.

Please note that orders cannot be canceled once they are confirmed.