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Monday to Friday: 10.00am - 6.00pm JST(excluding national holidays) 

Please refer to our FAQ page for any questions.

Items are shipped within five (5) days after orders are received (excluding Saturdays, Sundays, national holidays and New Year holidays).
Please be aware that delivery dates cannot be selected, and we could not tell you about exact shipping date.

We could not accept cancellation or item changes by the customer's circumstances.

We could reply to the customers in English and Japanese.

Thank you for understanding.