CONTACT US

Monday to Friday: 10.00am - 6.00pm JST(excluding national holidays) 

Please refer to our FAQ page for any questions.

Items are shipped within five (5) days after orders are received (excluding Saturdays, Sundays, national holidays and New Year holidays).
Please be aware that delivery dates cannot be selected.

Due to Japanese National Holidays, the shipping operation and customer service will be suspended.

CDG E-SHOP customer service will be closed from 13th August, 2025 to 17th August, 2025.

Please note that orders placed between 9.00am of 12th August and 17th August will be shipped on 18th August. (Japan Standard Time)

Thank you for understanding.