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Monday to Friday: 10.00am - 6.00pm JST (Excluding Saturday, Sunday and National Holidays) 

We will reply from e-shop-asia@cdgcdgcdg.com

Please refer to our FAQ page for any questions.

Items are shipped within five (5) days after orders are received (excluding Saturdays, Sundays, national holidays and New Year holidays).
Please be aware that delivery dates cannot be selected, and we could not tell you about exact shipping date or requesting shipping date.

If you ask about your parcel or delivery, Please contact FedEx in your country.

We could not accept cancellation or item changes by the customer's circumstances.