Privacy Policy
Comme Des Garçons Co., Ltd. (hereinafter referred to as “the Company”) complies with various global privacy laws, including the General Data Protection Regulation (GDPR), in operating the Company’s CDG e-shop and handling the personal information of customers who use the cdgcdgcdg.com website (hereinafter referred to as “the Site”). This Privacy Policy stipulates the policies on the use, management, and protection of information collected from customers who use the Site.
COLLECTION OF PERSONAL INFORMATION
The Company shall collect the following personal information from customers using our Site:
1）Information related to account creation and product purchases:
Names, addresses, telephone numbers, email addresses (only email addresses for customers subscribing to our newsletter), company names (optional), credit card information, and other payment-related information.
2）Information on terminals used by customers and information acquired using cookies, etc.
Information on Internet connections, IP addresses, equipment types, operating systems, platforms, location data, browser types and versions (including plugins used by customers), time zone settings, etc.
PURPOSE OF USING CUSTOMER INFORMATION
The Company shall collect and use customer information for the following purposes:
・For packaging and shipping items
・For payment procedures of items purchased
・For sending out email newsletters
・For responding to various inquiries, request for returns, etc.
・For investigating and analyzing marketing data
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The Company processes personal information based on the following legal grounds:
Contractual Necessity: Processing necessary for the performance of a contract to which the customer is a party.
Legitimate Interests: Processing necessary for the purposes of legitimate interests pursued by the Company, except where such interests are overridden by the interests or fundamental rights and freedoms of the customer.
Consent: Processing based on the customer’s consent (which can be withdrawn at any time).
Legal Obligation: Processing necessary for compliance with a legal obligation to which the Company is subject.
PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES
The Company does not provide personal information to third parties except as permitted by applicable privacy laws.
OUTSOURCING OF HANDLING OF PERSONAL INFORMATION
The Company may outsource operations related to the handling of personal information to external parties within the necessary scope for achieving the aforementioned purposes. In such cases, the Company will ensure that personal information is adequately protected by carefully selecting reliable outsourced parties and concluding appropriate business transfer agreements, and by implementing appropriate supervisory measures.
DISCLOSURE AND CORRECTION OF PERSONAL INFORMATION
Customers have the right, under various privacy laws (such as GDPR, CCPA, etc.), to request disclosure, correction, and deletion of their personal information. To exercise these rights, customers should:
1. Access and Correction: Customers can click "ACCOUNT" to correct or add, their personal information at any time.
2. Deletion: Customers who wish to delete their information should click "CONTACT" and request deletion. Modifications and deletions of information can only be made by the customers themselves or their representatives (delegated parties, parental authorities, or legal representatives).
The Company will promptly respond to requests for disclosure or correction in compliance with applicable privacy laws. Customers will be notified of the result of their request for correction.
USE OF COOKIES
The Company uses cookies to distinguish customers from other Site users. Cookies are small text files composed of characters and numbers stored on customers’ browsers or hard drives. Cookies contain information transferred to customers’ computer hard drives. The use of cookies allows the Company to provide a better browsing experience and improve the Site. Cookies cannot be used to identify customers. Customers can block cookies by setting their browsers to disable some or all cookies. However, customers using browsers set to disable all cookies may not be able to access all or parts of the Site.
DATA TRANSFERS
The Company may transfer personal information internationally. Such transfers will be made in compliance with GDPR and other applicable laws, with appropriate safeguards in place.
DATA RETENTION
The Company retains personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. For detailed retention periods for different types of personal data, please contact the Company.
SECURITY OF PERSONAL INFORMATION
The Company implements appropriate technical and organizational measures to protect personal data from unauthorized disclosure, use, alteration, or destruction. Access to personal data is limited to employees, agents, or contractors who have a business need to know. Service providers are required to adhere to strict data privacy requirements.
RIGHTS UNDER PRIVACY LAWS
Customers have the following rights under various privacy laws (such as GDPR, etc.):
1. The right to access the personal data held about them.
2. The right to request correction of inaccurate or incomplete personal data.
3. The right to request the deletion of personal data under certain conditions.
4. The right to receive personal data in a structured, commonly used, and machine-readable format.
5. The right to object to or restrict the processing of personal data under certain conditions.
6. The right to object to direct marketing.
7. The right to object to processing based on legitimate interests.
8. The right not to be subject to automated decision-making, including profiling.
To exercise these rights, customers should contact the Company via [CONTACT INFORMATION]. The Company will respond to legitimate requests within one month.
CONTACT INFORMATION
For requests for disclosure, correction, cancellation of use of personal information, or any questions, comments, or concerns, please contact the Company via the "CONTACT" section on the Site.
MODIFICATION OF THE PRIVACY POLICY
The Company may update this Privacy Policy as necessary. Where legally required, significant changes will be notified to customers.
Last updated: Jun 6 2024